Customer Service

Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.

What customers are saying...

Fire Mountain offers the most complete selection of supplies for all my work. Beading, polymer clay, painting on china, wire wrapping, and the list goes on. I trust the quality and the service and always recommend my students go to Fire Mountain for their needs. Love the discounts and the true pictures.
- Charlene O.


Additional Resources

We are a 100% direct-mail and e-commerce company and have no sales showroom.

Email: | Customer Service: (800) 423-2319

Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473